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 Tour Programme
INFORMATION & CONDITIONS
[Booking] [Tour Price] [Accommodations and Meals] [Transfers and Tours] [Baggage Allowance]
[Extension of Stay Expenses] [Departures] [Programme Changes] [Travel Documents]
[Responsability of THAI] [Insurance] [Brochure Client]
Booking
Royal Orchid Holidays packages are sold in conjunction with Thai Airways International First, Executive and Economy Class tickets.
Tour Price
The quoted tour price includes transportation, transfers, accommodation, some meals, service charge, government tax, tours, etc., as outlined in each tour description. Tour price is based on a minimum participation of two members. For one person travelling alone a surcharge as detailed in the price list will be levied.
Expenses other than those specified in each tour itinerary e.g. airport taxes, meals, sightseeing, cost of passport, visas or other documentation, laundry, liquor, excess baggage charges, tips, personal or baggage insurance, cable, telephone or communications charges, or any items of a personal nature are not included in the price quoted.
Accommodation and Meals
Accommodation with bath and/or shower and air-conditioning is provided at hotels listed under the Royal Orchid Holidays tour programme according to their category or standard. Accommodation is in a shared twin-bedded room, with a supplementary charge for single occupancy. For a third occupant sharing the same room, a roll-away bed will be provided. Please note that in the event that accommodation in the selected hotel is not available, every effort will be made for an alternative in another hotel of similar standard. In larger cities and major beach resorts the quality of every aspect of Thailand's hotels is up to the highest international standards, across the range of prices, but in more remote locations and adventure destinations first class hotels offering the fullest range of facilities do not always exist. In these situations, Royal Orchid Holidays will arrange the best standard of accommodation available in each category.
All Royal Orchid Holidays include American breakfast. Some itineraries also include other meals, as shown in each description. Meals are indicated in the text by: B-breakfast, L-lunch, D-dinner.
Transfers and Tours
Private cars, microbuses or motor coaches are used for transfers to and from the courses, depending on number of participants travelling on the same day. In all major destinations tours and transfers are on a seat-in-coach/car basis.
Baggage Allowance
Free baggage allowances is 40 kgs/88 Ibs per person for First Class passengers, 30 kgs/66 Ibs for Executive Class and 20 kgs/44 Ibs for Economy Class passengers, as per IATA regulations.
Extension of Stay Expenses
Stopover expenses, accommodation, etc., for passengers awaiting commencement of their chosen tour, after terminating, or while awaiting onward connections, are not covered in the tour price. In most cases, however, THAI can arrange for accommodation and other services at the point of arrival, or departure at special, favourable prices.
Departure Days
Royal Orchid Holidays begin on days when THAI has a scheduled flight to the destination covered, except tours where a specific departure day or date is mentioned. Participants travelling on the same date to the same destination are considered as one group. Transfers and tours are therefore operated jointly.
Programme Changes
All Royal Orchid Holidays are pre-arranged packages and no individual programme changes or modifications can be made. THAI reserves the right to rearrange the order of any tour itinerary, to cancel or to substitute elements of any plan without notice when local conditions force such changes.
Travel Documents
Passengers must possess a valid passport and are responsible for obtaining necessary visas, etc. prior to departure. Please check with travel agent or THAI for details of visa requirements and to collect Tour Orders (vouchers) which serve as form of payment for hotels and optional services.
Responsibility of THAI
THAI, hereinafter called the "Airline" acts only as agent for the person or companies providing accommodation, transport or other services, hereinafter called "Service Providers" and the Airline issues all coupons, vouchers, tickets or other documents on the Service Providers' terms and conditions.
The tour member acknowledges that neither the Airline, nor its subsidiaries, affiliated companies, servants or agents shall be responsible or become liable in contract or tort for any injury, damage, loss, delay to person or property, additional expenses or inconvenience caused directly or indirectly by any Service Provider or by "force majeure" or other events beyond the Airline's control, including, but not limited to war, civil disturbance, pilferage, delays, severe weather, Acts of God, Acts of Government, accidents to or failure of machinery, equipment, vehicles or industrial disputes.
The Airline shall not be liable for, or responsible to, any tour member in the event of dissatisfaction based on personal opinion regarding the standard of service or accommodation provided by any Service Provider nor be liable or responsible for any disappointment, distress, lack of enjoyment arising from any act or omission whatsoever. The Airline will only acknowledge liability in the case of proven justified complaints relating to specific and tangible inadequacies of facilities, accommodation or services provided. In the event of such a complaint the passenger is requested to immediately contact the local Royal Orchid Holidays representative or Service Provider, hotel etc., for remedial action to resolve any problem or irregularity at that time. Only if such a complaint has been lodged will the Airline consider to fully investigate and act on any complaint.
Insurance
We strongly recommend that you take out a holiday insurance policy. Please ask your travel agent, or Thai Airways International for the policies they have available, or speak to your own insurance broker.
Brochure Content
This Royal Orchid Holidays brochure is valid as from Ist April 2003 until 31st March 2004, but is subject to change without notice before the tour begins or during any tour.
THAI has endeavoured to ensure that all information in this brochure is accurate, but can accept no responsibility for inaccuracy, or truth of statements made. Illustrations are intended to set the mood for each tour destination and may not present actual views as seen on a specific tour. All fares and prices quoted in the Royal Orchid Holidays price list supplement to this brochure are correct at the time of publishing. Such fares, prices and international rates of exchange are subject to change which in turn may affect tour prices quoted in the price list. In spite of a deposit or full payment having been made, any increase in the tour price must also be paid by the tour member. If such increase is unacceptable, the tour member retains the right to cancel higher booking. However, attention is drawn to the possibility that some cancellation charges may be imposed covering the Airline's cancellation cost.
Please note that special booking conditions or legal limitations may apply in specific markets. In those cases the full information is included in the local price list and the agent's operational manual.
[Booking] [Tour Price] [Accommodations and Meals] [Transfers and Tours] [Baggage Allowance]
[Extension of Stay Expenses] [Departures] [Programme Changes] [Travel Documents]
[Responsability of THAI] [Insurance] [Brochure Client]
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Brochure Index | Information & Conditions
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